Privacy Policy

Last updated: May 24, 2026

Welcome to FlowState Boxing ("we", "our", "us"). This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our mobile application and related services (the "App"). By using the App, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Account Information

When you create an account, we may collect:

  • Your name
  • Email address
  • Username
  • Password (stored securely in encrypted form)
  • Profile information you choose to provide

Usage Information

We may collect information about how you use the App, including:

  • Training session activity
  • Ring timer usage
  • Punch combo generator usage
  • Audio training session activity
  • App interaction data
  • Device type and operating system
  • IP address
  • App crash reports and diagnostics

Payment Information

If you purchase a subscription, payments are processed securely by Stripe. We do not store your full credit card or payment details on our servers. Stripe may collect payment card information, billing address, and transaction information. Please refer to Stripe's privacy policy for more information.

Marketing & Communication Data

We may collect email preferences, marketing engagement data, and responses to promotional campaigns.

2. How We Use Your Information

We use your information to:

  • Provide and operate the App
  • Create and manage your account
  • Deliver training features and content
  • Process subscriptions and payments
  • Improve app performance and user experience
  • Send important account or service notifications
  • Send marketing emails, promotions, and updates
  • Personalise advertising and recommendations
  • Prevent fraud, abuse, and unauthorised access
  • Comply with legal obligations

3. Advertising and Marketing

We may use your information to:

  • Send promotional emails and offers
  • Display personalised advertisements
  • Measure marketing effectiveness
  • Retarget users through advertising platforms

You can opt out of marketing emails at any time using the unsubscribe link included in our emails.

4. Data Storage and Security

We take reasonable measures to protect your information, including:

  • Encryption
  • Secure servers
  • Access controls
  • Authentication protections

However, no method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your information for as long as necessary to provide the App and services, maintain your account, comply with legal obligations, resolve disputes, and enforce our agreements. If you request account deletion, we will delete or anonymise your information where legally permitted.

6. Your Rights

Depending on your location, you may have rights to:

  • Access your personal information
  • Correct inaccurate information
  • Delete your information
  • Withdraw consent for marketing
  • Request a copy of your data
  • Lodge a complaint with a privacy regulator

To make a request, contact us using the details below.

7. Children's Privacy

The App is not intended for children under 13 years of age (or the minimum age required in your jurisdiction). We do not knowingly collect personal information from children.

8. International Users

Your information may be stored and processed in countries outside your country of residence, where privacy laws may differ. By using the App, you consent to this transfer and processing.

9. Push Notifications

We may send push notifications related to:

  • Training reminders
  • Subscription updates
  • Promotional offers
  • New content releases

You can disable push notifications in your device settings.

10. Cookies and Tracking Technologies

We and our partners may use cookies, analytics tools, and similar technologies to understand app usage, improve performance, personalise content and advertising, and measure campaign effectiveness.

11. Subscription Terms

Paid subscriptions may:

  • Renew automatically unless cancelled
  • Be billed through Stripe or app store providers
  • Require acceptance of additional payment terms

Refunds are subject to applicable laws and platform policies.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updated versions will be posted within the App or on our website with a revised "Last Updated" date. Continued use of the App after changes means you accept the updated Privacy Policy.

13. Contact Us

If you have questions about this Privacy Policy or your data, contact:

FlowState Boxing

Email: fsboxingapp@gmail.com

Website: flowstateboxingclub.com